About us

Home > About us

Who we are

Guangzhou PALM FUN Electronics Co., Ltd. is an amusement device enterprise specializing in high-quality mechanical redemption ticket machines. We offer a comprehensive one-stop service that integrates design, research and development, production, and after-sales support.

What we do

PALM FUN is a technology-oriented company that welcomes collaboration on innovative ideas. To date, PALM FUN has successfully developed 37 mechanical redemption machines, with some achieving global popularity and becoming best-selling products. Examples include "Burger Mania," "Treasures Mystery," "Parallel Universe," "Pinball Raiders," "Soccer Fever," and more.

Our advantage

Our enterprise motto is "Best Quality, Best Service, and Best Reputation." Since our establishment in 2013, PALM FUN has earned a robust marketing reputation through the delivery of outstanding gaming concepts, reliable product quality, and impeccable service and after-sales support. This reputation has contributed to our prominence and acceptance in the market. As a result, our products are now distributed worldwide. Whether in Europe, America, the Middle East, or Southeast Asia, players can always be found enjoying the endless gaming excitement from our machines in various arcade centers.

Innovation-oriented R&D

At the heart of our mission is an unyielding dedication to innovation-driven research and development (R&D). We take pride in our continuous efforts to push the boundaries of creativity and technology. At present, we have successively applied for and obtained 78 intellectual property certifications from the industry. And then there are six products that won the industry’s highest award, the Golden Finger Awards, from 2018 to 2023.

The annual "Golden Finger Awards" hosted by the China Culture and Entertainment Industry Association, was established in 2003 and recognized as one of the most authoritative professional awards in the Chinese gaming industry. This award acknowledges professional achievements in the operation and development of gaming enterprises. Due to its award categories and selection process resembling the "Golden Rooster Awards" in the film industry. It is often referred as the "Golden Rooster Awards" of the Chinese gaming industry.

Professional production

In this industry, we have more than ten years of production experience. Over the years, from the materials used to the supply chain selection, and then the assembly process, we strive for excellence. In our workshop, there are clearly divided into different functional areas: assembly area, warehouse area, finished product area.

All the employees are strictly trained before they are put to work. Some employees have served the company for many years, with professional technology and rich experience, familiar with the structure and process of amusement machines.

All our machines are inspected by quality control personnel before delivery to ensure that each one is delivered to the customer in the best condition.

Impeccable service and after-sales support

We leave no room for compromise in our pursuit of service excellence and after-sales support. From the moment you choose our products, we dedicate ourselves to delivering impeccable service and post-purchase assistance, ensuring your satisfaction at every step. Our professional team is ready to respond promptly and take effective measures to address any issues that may arise. We provide end-to-end support, from helping you choose the right product to offering comprehensive after-sales service. Of course, the assurance of product quality is paramount. We stand behind the quality of our products throughout the entire lifecycle, providing a complete guarantee.

Unwavering customer focus

Our focus is on the customer. Through self-sufficiency, reliability, experienced teams, and rigorous quality control, we ensure that our customers receive not just products, but an unparalleled level of service, support, and satisfaction. Choose us for a seamless experience and mechanical redemption machines that exemplify excellence.

PARTNER DISPLAY PART

Our partners are those who have endless exploration and enthusiasm for games.

We are committed to creating the most popular and creative games, and providing players with the perfect lottery gaming machine!

Factory scene

At PALM FUN, our commitment to quality is reflected in our state-of-the-art 8000 square meters production facility. We take pride in every step of our manufacturing process, ensuring that each device we produce is meticulously crafted.

Palmfun's First Impression